He gives missions to wizards who are capable of helping out to stop people from something that they shouldn't be doing in the wizard world. He is an emergency wizards and his partner has a name but he refers to him as Goblin. It was shown that they were emergency wizards in the season 1 episode Alex's Choice.
He has a partner Officer Lamp and he too is an emergency wizardand he came with Officer Lamp to give Justin and Max into trouble for pranking them. They appear i Harper Knows and Alex's Choice but those are the only two episodes they feature in.